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eDiamonds Quality Guarantee

Here at eDiamonds we work only with the most reputable suppliers in the industry and pride ourselves on maintaining strict quality standards. Before any piece is shipped to a client it is inspected by one of our jewellery experts to ensure you are receiving our finest quality at the best possible value!

Diamond Guarantee

When purchasing diamond jewellery at eDiamonds you can be assured that they have passed through a rigorous quality assurance. We offer ALL of our finished diamond jewellery set in gold/platinum or loose diamonds (0.25 Ct. or larger), with an independent certificate provided by North America’s leading gem laboratories: GIA, Gem Scan International, EGL or IGI.  This Gem Laboratory certificate is yours with the purchase of any diamond product.

Further certification is given with the purchase of products valued at $1000.00 or more, by way of an appraisal, done by a certified GIA Graduate Gemologist. These certificates, accepted and honoured World-wide, provide you with a written guarantee that your diamond is natural, without ANY artificial fillers or enhancements; that diamond weight and quality are as stated. Further, this appraisal certificate is needed in order for you to insure your jewellery

CANADIAN DIAMONDS

Our extensive inventory includes a wide selection of Canadian mined diamonds.  Branded as Maple Leaf Diamonds, these fabulous stones come with an independent certificate guaranteeing Canadian origin and are laser inscribed with a serial number, which can be traced back to the mine. (Laser inscription on the diamond girdle is not visible to the eye). Canadian diamonds are conflict free and are of outstanding quality.

SALES TAXES

• Shopping is Tax Free outside of Canada
• Ontario residents are subject to Ontario Sales Tax (8%) and Goods and Service Tax (6%), which will be added to the final price.
• Gold and Diamond Jewellery shipped out of the province of Ontario is not subject to Ontario Sales Tax!
• Shipments outside of Ontario, BUT within Canada are subject to the Canadian Goods and Services tax (6%).

Clients outside Canada are NOT subject to any taxes! Thus, USA clients for instance do not pay any taxes on gold, platinum, diamonds or diamond jewellery!

PAYMENT OPTIONS - STORE LOCATION

Visa, Master Card, Amex, Bank Draft, Cash, Interac.

PAYMENT OPTIONS - ONLINE

Bank Draft; Wire Transfer (Wire transfers are done via bank-to-bank method - we can provide you with the information needed). Payments can be made in US or Canadian funds.

SHIPPING

We ship all orders overnight, by FEDEX. All deliveries are insured.

Return Policy

We back all of our gold and diamond jewellery with an industry leading 100% money back guarantee. In the event that you are not satisfied with your purchase we offer a 30-day no questions asked return policy. Simply contact us within thirty days from the day you receive your product for return instructions. Once we receive the item back in original condition the TOTAL purchase amount will be refunded to you, including shipping fees! Yes, we even cover in your refund YOUR shipping charge. We never charge a restocking fee. Refunds are made in the same manner as the original form of payment.  If you prefer we can use the funds as a credit towards a different purchase. The choice is yours.

Parent company of eDiamonds has been a long standing member of the Canadian Gemmological Association; Canadian Jewellery Association: Member of SOTHEBYS.COM